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Service assessments

Become an assessor

Roles required for assessment and how to become an assessor.

Assessors typically work in product or delivery roles, but can come from any profession.

Required roles for an assessment panel:

  • Lead assessor (chairs the assessment and submits the report)
  • User Researcher
  • Technologist
  • Performance Analyst
  • Designer

Join the #ask-an-assessor channel on the cross-government Slack for support.

Process

To become an assessor:

  1. Email serviceassessments@defra.gov.uk
  2. Observe 2 assessments
  3. Shadow 1 assessment with an experienced assessor