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Digital service manual

Accessibility statement

Accessibility statement for the Digital Service Manual.

This accessibility statement applies to the Digital Service Manual at service-manual-ui.

This website is run by the Department for Environment, Food and Rural Affairs (Defra). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We believe this website is fully accessible. If you find any accessibility issues, please contact us using the details below.

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us at: cctsassurance@defra.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Defra is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

What we're doing to improve accessibility

We are committed to maintaining accessibility standards. Our ongoing activities include:

  • conducting regular accessibility audits
  • training our team on accessibility best practices

Preparation of this accessibility statement

This statement was prepared on 3 February 2026. It was last reviewed on 3 February 2026.

This website was last tested on 3 February 2026. The test was carried out using automated testing tools against WCAG 2.2 AA criteria.