Delivery group standards

3. Publish a roadmap for change

A clear, prioritised roadmap showing how you'll evolve to deliver better outcomes.

Why this matters

A clear roadmap helps delivery groups make better decisions and avoid conflicting priorities. Teams understand how their work contributes to bigger goals. This builds stakeholder confidence and motivates better performance.

Without a roadmap, delivery groups react to immediate pressures rather than working towards strategic goals. This creates confusion, wastes resources and damages stakeholder trust.

How we measure success

We use a red, amber, green (RAG) rating.

Green Clear roadmap with priorities and regular reviews

The delivery group has a clear roadmap that shows how change initiatives connect to outcomes and existing services. Priorities are transparent and based on evidence.

You must be able to show:

publish a roadmap that links change initiatives to outcomes and existing services
use a clear process to prioritise work and changes to the roadmap
have regular roadmap reviews
ensure all team members understand the roadmap and their role in it

Amber Incomplete roadmap with unclear priorities

A roadmap exists but lacks clear priorities or alignment to outcomes. Roadmaps change frequently without clear reasons.

Common problems can include:

roadmap is high-level and lacks detail
priorities are unclear or based on opinion rather than evidence
roadmap changes frequently without clear reasons
stakeholders do not understand or support the roadmap

To move to green, you should:

add detail to your roadmap showing how initiatives link to outcomes and services
establish a clear prioritisation process
create a regular review cycle for roadmap updates
ensure all team members understand the roadmap and communicate it to stakeholders

Red No roadmap

No roadmap exists. Change happens reactively in response to immediate pressures. There is limited visibility of future direction.